peer-reviewed papers
[include (in english) or (in chinese)]
yang, y.h., adjusting for perception bias in citizens’ subjective evaluations: from a production function perspective, public performance & management review (ssci), 2010, 31(4):38-55 (in english)
yang, y.h., hui, y. v., leung, lawrence c. & chen, g, an analytic network process approach to the selection of logistics service providers for air cargo, journal of the operational research society (ssci), 2010, 61(9):1365-1376 (in english)
yang, y.h. & hu, a.g. investigating regional disparities of china’s human development with cluster analysis: a historical perceptive, social indicators research (ssci), 2008, 86(3), 417-432 (in english)
wang, y.g., lo, h.p. & yang, y.h., the constituents of core competencies and firm performance: evidence from high-technology firm in china, journal of engineering and technology management (ssci), 2004, 21(4):249-280 (in english)
wang, y.g., lo, h.p.& yang, y.h., an integrated framework for service quality, customer value, satisfaction: evidence from china, information systems frontiers (ssci), 2004, 6(4):325-340 (in english)
wang, y.g., lo, h.p., chi, r.y. & yang, y.h., an integrated framework for customer value and customer-relationship management performance: a customer-based perspective from china, managing service quality (ssci), 2004, 14(2-3):169- 182 (2005 highly commended award by emerald literati club) (in english)
yang, y.h., hu, a.g. & zhang, n. (2006), regional disparities of china’s human development: a historical perspective of ‘one china, four worlds’, china economic quarterly, 5(3): 803-816 (in chinese)
yang, y.h., hu, a.g. & zhang, n. (2005), “an alternative to human development index with principal component analysis”. economic research journal, 40(7): 4-17 (in chinese)
books and reports
yang, y.h. & zhang, w.k, the future of ppps in china: a preliminary assessment, in paolo urio (eds.), public private partnerships: success and failure factors for in- transition countries, university press of america, 2010, pp280-311 (in english)
yang, y.h., customer relation management: value-orientation and enabling technology, dongbei university of financial and economic press, 2002
conference presentations and invited talks
yang, y.h., hou, y.l., wang, y.q. & zhang, w.k., exploratory factor analysis of critical ppp factors in transition countries, 2010 academy of management annual meeting, in montreal, canada.
yang, y.h., adjusting for perception bias in citizens’ subjective evaluations: from a production function perspective, 2009 international conference on science and technology performance management and research methods, in xi’an, china
yang, y.h, wang, y.q., wang, l., the dimensions of public service quality evaluation: cross-comparison between citizen and government officials，2007 international conference on performance measurement and government innovation, in hangzhou, china
yang, y.h, wang, y.q., hu, a.g., china urban service and governance survey: some key issues, 2007 international conference on performance measurement and government innovation, in hangzhou, china
yang, y.h, differences in cost, quality, transparency, satisfaction between public and non-public healthcare providers in china, weai 2007 pacific rim conference, in beijing, china